How to Delete an User from your Mortho Account

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Steps to Delete a User

Step-1: Log In with your Account

Click here to go to the Login page

Step-2: Navigate to the Users Section

After logging in, follow the path Administration > Users from the top navigation bar to reach the Users section.

Step-3: Search for the User

Locate the user you wish to delete by searching for their name or username in the user list.

Step-4: Open on the Action Button

Click the Actions button This will open a Dropdown menu with various options.

Step-5: Select the “Delete” Option

Choose “Delete” for the user whose data you no longer require. This will prompt the system to delete the selected case. Double-check to ensure you’re choosing the correct case to avoid any unintended deletions.

Step-6: Confirm Deletion

A prompt will appear asking you to confirm the deletion. Confirm by clicking Yes.

Step-7: Verify User Deletion

The user will be removed from the user list, confirming that the user has been successfully deleted.

Support and Troubleshooting

If you encounter any issues during the sign-up process, Mortho’s dedicated support team is here to assist you. You can reach out to us in the following ways:

Submit a Ticket: Visit the Support Center and fill out the ticket form to report your issue.
Email Support: Send your queries directly to our support team at support@mortho.net.
Access the Knowledge Base: Explore a variety of step-by-step guides and FAQs that may help resolve common issues.