How to use AI Scribe Feature in Mortho: A Step-by-Step Guide

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Using the AI Scribe Feature in Mortho: A Step-by-Step Guide

The AI Scribe in Mortho is designed to simplify documentation by converting real-time conversations between healthcare professionals and patients into accurate clinical notes. Powered by the latest AI-driven transcription and summarization technology, this feature allows physicians to spend more time with patients while Mortho takes care of the paperwork.

By leveraging Mortho’s AI Scribe, hospitals and clinics can improve efficiency, reduce burnout caused by manual note-taking, and maintain high-quality patient records that align with clinical documentation best practices.

Why AI Scribe is Essential

Here’s why the BAA is essential:

✅ Time-Saving

Automates manual note-taking, freeing healthcare providers to focus on patient care.

🔒 Secure & Compliant

Conversations are processed securely within Mortho’s HIPAA-compliant environment.

📋 Accurate Documentation

Generates structured and standardized clinical notes from real interactions.

🏥 Improved Workflow

Clinicians can quickly access past notes, streamline charting, and stay audit-ready.

Things to Know Before You Begin

Feature Availability: AI Scribe is accessible from the Mortho web application.
System Requirement: A one-time desktop helper application is downloaded and installed during setup.
Internet Connection: A stable network is required as the feature relies on cloud-based AI processing.
Output Format: Conversations are automatically transcribed, and clinical notes are generated in an easy-to-access grid view.

Steps to Use AI Scribe in Mortho

Step-1: Log In to Your Mortho Account

Open your browser and log in with your credentials.

Step-2: Navigate to the AI Scribe Module

From the sidebar menu, click on AI Scribe.

Step-3: Start the Recording Session

Once the AI Scribe screen is open, click on the “Start Recording” button available on the top-right corner of the screen.

Step-4: Download the Required File

On your request, a downloadable .zip file will be generated. Save the file to your system.

Step-5: Unzip and Run the Setup

Go to Download in your files.

Unzip the downloaded file.

Open the designated folder

and run the installer file (refer to the screenshot in the application for specifics).

Step-6: Automatic Resource Installation

On the first run, the application will automatically download any required dependencies if they are not already installed on your system.

Step-7: Desktop App + Web App Synchronization

Once the desktop helper app is successfully running, return to the web application. You will notice that the recording has been activated automatically.

Step-8: Stop Recording & Access Notes

At the end of your consultation, click Stop Recording. Within a few minutes, the complete recording audio file, transcription, and AI-generated clinical notes will appear in the grid view of AI Scribe Grid Page.

Depending on your internet speed, loading may take a few minutes. Rest assured, Mortho is designed to prevent data loss. As your connection improves, your record will appear on the appropriate screen.

Support and Troubleshooting

If you encounter any issues, Mortho’s support team is available to assist you. You can:

Submit a Ticket: Visit the Support Center and fill out the ticket form to report your issue.
Email Support: Send your queries to support@mortho.net
Access the Knowledge Base: Search for step-by-step guides and FAQs to resolve common issues.